Best practices for navigating escalatory messages in YouTube comments: Synthesizing conflict and crisis communication to address resistance to risk messages

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationContemporary Trends in Conflict and Communication
Subtitle of host publicationTechnology and Social Media
Number of pages28
ISBN (Electronic)9783110687262
StatePublished - Jul 18 2022

ASJC Scopus Subject Areas

  • General Arts and Humanities
  • General Social Sciences


  • Conflict escalation
  • Crisis communication
  • Organizational communication
  • Pandemic
  • Social media

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